Everyone should be able to access all our products and services, no matter how they choose to contact us. We work hard to develop our website so that they it is accessible and easy to use.
We want the site to be easy to navigate and have designed both content and layout so that it is easy to read.
Changing the size of the text
This website has been optimised for smartphones, tablets or traditional web browsers displayed at a minimum screen resolution of 1024 x 768. If you are using a higher screen resolution most modern browsers (Internet Explorer 7 or later, Edge, Firefox 3.0 or later etc) will allow you to zoom in or out, thus increasing the font size, size of images etc. Whilst this may differ from browser to browser, most commonly zooming is achieved by holding the ‘CTRL’ key and pressing ‘+’ or ‘-‘ on your keyboard. If you have a mouse wheel, you can also hold the ‘CTRL’ key and roll the wheel forwards or backwards to zoom.
Other ways to increase usability
We use colours both to help structure and segment the page content, and also to make the site look more attractive. However, we recognise that for some users the use of colours and graphics can affect their enjoyment of the site. You can change the colour, background colour or switch off graphics completely by selecting from the options available in your browser.
We have designed all our pages so that they can be read by screen readers, although embedded documents may need separate screen reader to function well. You can find out more information about screen readers by going to Wikipedia’s screen reader page.
We will in some places provide links to external websites and in all cases, we must highlight they we are neither responsible for, not accept any liability arising from actions taken without first seeking our advice.
Keeping your browser up-to-date
We will continue to take advantage of new developments in browser technology to make sure that our site continues to be accessible as possible. We therefore recommend that you use as up-to-date a browser as you can which is almost always free to do.
To check you are using the latest browser, here are links to the websites for the most common, from which you will be able to download the latest version (these are external links):
If you have any comments or suggestions as to how we can improve accessibility, please contact us.
Key Accessibility Factors
So that you can have an improved online experience, we have incorporated the following key accessibility factors into this site:
- A standard, easy-to-read font has been used throughout.
- Simple descriptive text is used to define hyperlinks clearly.
- Alternative descriptions for images and for links are provided where appropriate.
- Font sizes can be increased to make the site easier to read.
- Strong contrast colour palettes make the site easier for visually impaired users and for those using low-colour display devices.
- The use of Flash or frames has been kept to a minimum, to avoid interference with screen readers.
- It has been tested across all commonly held browsers (if you access the site through AOL, you can use the IE browser that accompanies it without any problems).